Shipment Tracking

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Q. What does it mean when the tracking application reads “at break terminal”?

A: It means your shipment is currently at an intermediate terminal to be prepared, put on a truck and sent to the delivering terminal.

Q: Can I view freight charges online?

A: If you are signed up for My Estes, the tracking features show the freight charges if you meet one of three criteria:

  • The account number you used to sign up for My Estes is the payor of the freight charges.
  • The account number you used to sign up for My Estes is the national account of the payor of the freight charges.
  • The account number you used to sign up for My Estes is the group account of the payor of the freight charges.

Q: How can I see if a shipment has been delivered?

A: Basic shipment tracking is available on our home page as well as from within the Quick Links sidebar from any page within our site. Customers who have signed up for My Estes can also log into their accounts for more detailed tracking information.

Q: How can I track a shipment directly by using a URL?

A: You can find information about doing this at: http://www.estes-express.com/tools/web-services.html

Q: Can I track for another party for whom I ship?

A: When logged into My Estes, you’ll see detailed tracking information for shipments that you’re a party to. We consider you to be a party to a shipment in the following situations:

  • The account number you used to sign up for My Estes is the shipper, consignee or third party to the shipment in question.
  • The account number you used to sign up for My Estes is the National Account of the shipper, consignee or third party to the shipment in question.
  • The account number you used to sign up for My Estes is the Group Account of the shipper, consignee or third party to the shipment in question.

NOTE: You can track any shipment using our unprotected tracking application (which is available on our home page and also on the Quick Links sidebar), but you’ll see less-detailed information.

Q: How do I calculate the Modulus 10 check digit for a PRO number?

A: The Modulus 10 check digit is NOT part of the PRO number. However, you can calculate the check digit for a particular PRO number using these steps:

  1. Starting from the unit position, form a new number with all the odd position digits in the original sequence.
  2. Multiply the new number by 2.
  3. Add all digits of the product obtained in Step 2.
  4. Add the even-position digits in the original number to the result of Step 3.
  5. Subtract the result of Step 4 from the next highest multiple of 10. The remainder is the Modulus 10 check digit.

EXAMPLE:
  • Original PRO Number: 987654
  • New number formed with odd-position digits (Step 1): 864
  • New number multiplied by 2 (Step 2): 864x2=1728
  • Sum of the digits from the previous step (Step 3): 1+7+2+8=18
  • Sum of even-position digits plus result from the previous step (Step 4): 9+7+5+18 = 39
  • Subtract the result from the previous step from next multiple of 10 (Step 5): 40-39=1

In this example, the Modulus 10 check digit is 1.

NOTE: You can also follow these steps to calculate the check digit for a 7-digit PRO number.

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