Guaranteed

There are times when you don't need expedited service, but you do need the assurance of a guaranteed delivery.

Our guaranteed services feature:
  • Expansive guaranteed service area throughout the U.S. and Canada
  • Four levels of service for maximum shipping flexibility
  • Rapid-response scheduling and price quotes
  • Dedicated customer care representatives who work closely with you
  • Constant monitoring and tracking of shipments
  • Delivery confirmation for shippers via phone, fax or e-mail

We offer four easy-to-use cost-efficient options based on our published transit time dates:

Guaranteed options
Option Description
Gold Medal Standard Transit Time Delivery guaranteed by the end of normal business hours. (5 p.m.)
Gold Medal Plus Standard Transit Time Delivery guaranteed by 10 a.m. or 12 noon.
Gold Medal Express Delivery guaranteed based on the unique needs of your shipment. Gold Medal Express is a cost-effective alternative to air freight.
Gold Medal Customized Flexible guaranteed delivery service to areas outside of our primary Gold Medal service territory.

Call 1-866-ESTES4U (Option 2) to speak to an expert about your guaranteed shipping needs.

 

How to use our guaranteed services
  • Contact your local Estes Account Manager to sign up for a Gold Medal Select Account or download the Gold Medal Select Account Application [pdf].

  • You will receive an information packet with a supply of Gold Medal stickers for each service level.

  • For Gold Medal Standard service, attach the appropriate sticker to your shipment's Bill of Lading and arrange for the shipment to be picked up by 5 p.m. To arrange for service in the Gold Medal Customized area, call the Gold Medal Dept. at 800-645-3952.

  • For our Plus or Express service, call 800-645-3952 or your local terminal to choose your delivery time and date. You will receive a Gold Medal number for your shipment. Then, simply write the number on the sticker and place it on the Bill of Lading.

  • For our Customized Service, call 800-645-3952 to obtain guaranteed delivery service to areas outside of our primary Gold Medal service territory.

Note: If a Gold Medal shipment is collect or third party, please list the person that authorized the shipment on the Bill of Lading.

Contact Us
Phone: 1-866-ESTES4U (Option 2)
Fax: (804) 204-1697
Expedited@estes-express.com
Service You Can Count On
  • Extensive coverage
  • A modern, well-maintained fleet
  • Cutting-edge technology
  • Friendly, highly skilled professionals
  • An extremely low claims ratio
  • Industry-wide reputation for excellence