Job Summary

City Dispatcher

• Responsible for scheduling of appointment deliveries.
• Answer phones/help in the office/customer care functions.
• Insure that deliveries and pick-ups are coordinated timely and efficiently.
• Assist the supervising dockworkers.
• Responsible for equipment assignment and accountability; trailers and tractors.
• Work with outbound supervision in building head loads and direct trailers.
• Manifest City drivers, Line Haul drivers and HUB drivers.
• Make sure all paperwork associated with the city operation is handled timely and correctly.
• Responsible for proper communication to customers via phone, fax or email.
• Work with city drivers to resolve any problems.
• Work with central dispatch on moving loads.
• Any duties assigned by the Terminal or Operations Manager.