Janine

Coordinator II

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If you are interested in this position, please complete our online interest form and tell us about yourself or call 1-877-WRK4ESTES.

Location: Richmond, VA

Estes Forwarding Worldwide, LLC

• Determine the most efficient, cost effective, time sensitive process of providing service through a network of internal and external transportation suppliers
• Communicate promptly and effectively with internal customers, external customers and all service providers, in regard to any issues that any place shipments in jeopardy
• Proactively identify shipments at risk of service failure and take control of shipments to insure on time delivery
• Ensure comprehensive compliance with all TSA and DOT regulations regarding the Indirect Air Carrier
• Standards Security Program and Shipper’s Security Endorsements
• Research all possible routings via airlines, line-haul, pick-up/delivery, scheduling and geographic servicing
• Continually assess transportation service capabilities and cost considerations in order to creatively service individual customer shipments
• Analyze routes for efficiency and cost effectiveness, negotiate pricing as necessary
• Utilize and developing Internet tracking applications to effectively update, communicate and monitor shipment forwarding status
• Other duties as assigned

• Bachelor’s degree in Business Administration or Logistics or the equivalent combination of education and experience
• 3 – 5 years of experience in transportation, logistics or other transportation business or possess a clear understanding of multiple modes and services within the transportation/logistics industry
• Experience working with Dangerous Goods/HAZ-MAT certification
• Demonstrated effective problem solving, quantitative analysis, telephone sales, negotiations, interpersonal, written and verbal communication skills
• Must be fluent in the English language
• Must be able to clearly convey short and long-term defined goals
• Proficient understanding of PC and mainframe computer applications including the Internet. Must be able to proficiently complete air and ground shipping documents both electronically and manually
• Demonstrated ability to ensure complete customer satisfaction and create repeat business opportunities
• Knowledge of continental United States geography
• Must be able to work flexible hours, various shifts and available for 24-hour on call rotation

• 401(k) Plan with Company Match
• Accidental Death and Dismemberment
• College Scholarship Program Awards
• Credit Union
• Dental Insurance
• Dependent Care Flexible Spending Account
• Dependent Life Insurance
• Direct Deposit
• Flexible Spending Accounts
• Health Care Flexible Spending Account
• Health Insurance
• Job Referral Bonus Program (Eligible Employees Only)
• Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Time Off Policies
• Prescription Plans
• Safety Awards Program (Specific Employees Only)
• Safe Driving Bonus Program (Drivers Only)
• Service Awards
• Short-Term and Long-Term Disability Programs
• Vision Insurance
• Workers’ Compensation
• Jury Duty Leave