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Coordinator II

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If you are interested in this position, please complete our online interest form and tell us about yourself or call 1-877-WRK4ESTES.



Location: Richmond, VA

Estes Forwarding Worldwide, LLC

Job Summary
  • Determine the most efficient, cost effective, time sensitive process of providing service through a network of internal and external transportation suppliers
  • Communicate promptly and effectively with internal customers, external customers and all service providers, in regard to any issues that any place shipments in jeopardy
  • Proactively identify shipments at risk of service failure and take control of shipments to insure on time delivery
  • Ensure comprehensive compliance with all TSA and DOT regulations regarding the Indirect Air Carrier
  • Standards Security Program and Shipper’s Security Endorsements
  • Research all possible routings via airlines, line-haul, pick-up/delivery, scheduling and geographic servicing
  • Continually assess transportation service capabilities and cost considerations in order to creatively service individual customer shipments
  • Analyze routes for efficiency and cost effectiveness, negotiate pricing as necessary
  • Utilize and developing Internet tracking applications to effectively update, communicate and monitor shipment forwarding status
  • Other duties as assigned
Qualifications
  • Bachelor’s degree in Business Administration or Logistics or the equivalent combination of education and experience
  • 3 – 5 years of experience in transportation, logistics or other transportation business or possess a clear understanding of multiple modes and services within the transportation/logistics industry
  • Experience working with Dangerous Goods/HAZ-MAT certification
  • Demonstrated effective problem solving, quantitative analysis, telephone sales, negotiations, interpersonal, written and verbal communication skills
  • Must be fluent in the English language
  • Must be able to clearly convey short and long-term defined goals
  • Proficient understanding of PC and mainframe computer applications including the Internet. Must be able to proficiently complete air and ground shipping documents both electronically and manually
  • Demonstrated ability to ensure complete customer satisfaction and create repeat business opportunities
  • Knowledge of continental United States geography
  • Must be able to work flexible hours, various shifts and available for 24-hour on call rotation
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