Job Summary

Account Manager

• Develops and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory.
• Provides reports on the sales activities for a given period of time.
• Interfaces with the customer to understand the customer's overall objectives and requirements.
• Contacts customers on a regular basis to maintain account relationship.
• Advise customer of Estes' new product and service offerings and obtain feedback on service products.
• Shares details with customers on additional offerings to provide value added service.
• Expedites the resolution of customer concerns.
• Prepares and conducts service presentations to the customer.
• Contributes to the quarterly/annual business forecasting by providing account trends and future customer needs.
• Promotes world-class customer care throughout the terminal.
• Meets and exceeds predetermined sales goals and objectives and reports on progress weekly.
• Other duties and responsiblities will be assigned as needed.