Cancel Pickup Request

General Operation Information

This web service operation enables you to retrieve all information associated with an existing Estes pickup request via the unique pickup ID.

Communication Pattern

Request/Reply – This is a communication pattern where the service requester sends a request to the service provider. The service provider processes the request and returns a reply to the requester. This is an on-time operation, which means that there are no (long) time intervals between sending the request, processing of the request and sending the reply.

  1. A requester must have a valid My Estes user account. That account must have the appropriate privileges to call the pickup web service.
  2. A valid pickup ID is required to identify the pickup information for updating.
  1. A general error indicates that the service failed due to a system error.
  2. The pickup request update was successful, with a message indicating success in the SOAP response.
  3. Business validation errors are returned in a list with a code and description for each.

A valid request number is required.

<soapenv:Envelope xmlns:soapenv="" xmlns:est="">

User authentication and authorization work the same for all web service operations. See Errors & Exceptions below for failures.

If the pickup request cancellation is successful, a message with the unique pickup request number will be returned that confirms this success. Below is an example of such a response:

<soapenv:Envelope xmlns:soapenv="">
<ser-root:cancelPickupRequestWSResponse xmlns:ser-root="" xmlns:xsi="">
<result>Pickup request 50396 has been cancelled.</result>
Errors & Exceptions

The web service authentication will fail if the user is not authorized. Authentication will also fail if the username and password are not from a valid and active My Estes profile.

An error code and description in the following format will be returned to the user in the event that a business validation rule is violated:

    <description>Shipper state must be a valid state abbreviation.</description>

Business validation error codes have 3 letters followed by 4 numbers.


Several error conditions will cause exceptions (faults) in the web service. You can view these error codes and their associated descriptions as a PDF or downloaded as a CSV.

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