Technical Specifications


The service is designed for 24/7/365 availability.


The web service will handle up to 25,000 transactions per day with an average response time of less than 2 seconds.

Handling Time Characteristics

Typical response time for creating a pickup request is under 1 second. Several factors can affect response times, such as the amount of detail (addresses, contacts, commodities, reference numbers) provided on the pickup request, which must be written as child records to the pickup request. Tests reveal that typical pickups with one or two comment records and a few contacts take less than a second to execute.

Contact Us
Technical Support Line
(804) 353-1900, Ext. 2600
(Option 3)
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Web Services Questions
Still have questions about our web services? Check out the FAQs section to see answers to the most common questions.