RICHMOND, VA — Estes is announcing the launch of its new Estes Retail Guarantee (ERG)™—a product designed to bring greater peace of mind to its retail shippers by improving their vendor scorecards while also mitigating chargeback fees and other financial penalties.
For those who ship to big box retailers Walmart, Target, and Amazon, meeting strict Must Arrive By Date (MABD) delivery windows can often be the most stressful part of the shipping process. With ERG, retail shippers can rest assured knowing Estes will cover up to two times their freight charges, should the carrier’s failure to meet a delivery appointment result in a chargeback fee.
Many retail shippers already enjoy the benefits of Estes’ standard Time Critical Guaranteed MABD service:
- A 99.4% success rate in meeting all Time Critical guarantees for shipments to retail distribution centers
- 24/7/365 freight oversight and customer support
- Preferred carrier status among most national retailers
- A financial guarantee of up to the total value of the freight charges
- Competitive pricing
But ERG takes that peace of mind a step further with an even stronger financial guarantee.
“We’re proud to have the best Time Critical Guarantee in the industry,” said Estes President and COO Webb Estes, “but with Estes Retail Guarantee, our retail shippers can now enjoy all the benefits of our Guaranteed MABD shipping with even more financial reassurance. We’re so excited to be helping our customers improve their vendor scorecards, while alleviating much of the stress that comes with retail shipping.”
Want to experience it for yourself? Try Estes Retail Guarantee today.