Service Advisory

Status as of September 28, 2021

Services Limited or Suspended in Areas of Southern and Coastal Louisiana

Due to the ongoing effects of Hurricane Ida, the Hammond, LA terminal (085) is limited in status. Services are limited throughout Southern and Coastal Louisiana, including New Orleans, due to damage and power outages. We are currently unable to access and service the following zip codes:

70036, 70038, 70040, 70050, 70072, 70083, 70084, 70085, 70091, 70358

We appreciate your patience during this time and will route shipments to final destinations as soon as it is safe to do so.

Services Suspended in Denver

Due to COVID-19’s ongoing impact on shipping volume, service has been temporarily suspended in our Denver, CO terminal (224).

Time Critical Guaranteed Transit Time Financial Guarantee Suspended at Below Terminals

Due to COVID-19’s ongoing impact on shipping volume, we are temporarily suspending our transit time financial guarantee for inbound, outbound, and through transit Time Critical Guaranteed shipments for the following terminal:

  • Sacramento, CA (212) - effective 4/27/21
  • Denver, CO (224) - effective 9/17/21

Due to the impact of Ida, Time Critical Guaranteed service is not available for:

  • Hammond, LA (New Orleans) (085) - effective 8/30/21

Please note that other financial aspects of our guarantee will still apply.

If you have any questions about a shipment, contact your local terminal or call our corporate offices at 1-866-ESTES4U (378-3748), press 13.