Estes Final Mile® Home Delivery

Track a Shipment

Need help? Give us a call.

1-877-268-4555

How It Works

  • 1. Purchase
    Make your online or in-store purchase.
  • 2. Text Message
    Easily track your shipment and opt for unattended delivery.
  • 3. Schedule Delivery
    We'll schedule a delivery time convenient for you.
  • 4. Completed Delivery
    Delivery is made to your residence

Service Levels

Estes Final Mile® is our nationwide solution for meeting today’s high expectations for residential and non-dock commercial deliveries. We offer a variety of services to meet our customers’ unique delivery needs:

Standard

Front Door Delivery

Front Door Service — our standard service level — delivers the shipment from the truck to the driveway, garage, or porch (covered area). This service includes text message alerts, online shipment tracking, and when available, an unattended delivery option.

Unattended Delivery

No time for an appointment? Sign up for unattended delivery, and we’ll deliver your shipment without you having to be there. If you are eligible for Unattended Delivery, you will see the option on the right side of the screen once you enter your tracking number and ZIP code. If you do not see the option, your signature is most likely required, and we will contact you for an appointment.

Premium

Entryway Delivery

Placement of the shipment through a front door into a foyer or similar area.

White Glove Delivery

Placement of the shipment in a room or area of choice, up to one flight of stairs, plus debris removal when or if requested.

White Glove with Assembly

This includes light assembly of the shipment, defined as assembly requiring 15 minutes or less using basic hand tools.

Services Overview

Front Door Delivery

From the truck, to the driveway, garage, porch or first covered area where possible.

Entryway Delivery

Through a front door into a foyer or similar area.

White Glove Delivery

Placement in room/area of choice, up to one flight of stairs, plus debris removal when or if requested.

White Glove with Assembly

Light assembly defined as 15 minutes or less using basic hand tools.

Services Overview

Delivery Considerations

  1. Street access must be at least 10 feet wide.
  2. There should be a clear and unobstructed path to the delivery location.
  3. If your service level requires placement indoors, please note that stairways, doorways, and halls (anywhere you must make a turn) should be at least 36 inches wide.
  4. Unattended delivery is only available if your shipment’s place of purchase does not require us to obtain your signature.

If you have concerns regarding accessibility to your residence, or if you would like to inquire about the availability of other service levels, please call us at 1-877-268-4555, and we will work with you to help ensure a successful delivery. NOTE: The service level that displays when tracking your shipment is the one most often communicated to us by the vendor you used to purchase your product.

Terms and Conditions

For any issues that arise regarding your shipment, such as missing parts or concealed damage, please contact your place of purchase.

Estes Final Mile is a licensed transportation broker and not a motor carrier. As a transportation broker, Estes Final Mile hires motor carriers on our customers' behalf to pick up and deliver their shipments. Due to being a licensed transportation broker, Estes Final Mile is not responsible for any actual or consequential damages, whether related to pick up or delivery delays or negligence of carriers.

For more information, please view our Terms and Conditions of Brokerage Services.