Estes Retail Guarantee™

Estes Retail Guarantee™

Delivering peace of mind with an even stronger financial guarantee

For suppliers who ship to big box retailers, meeting strict delivery requirements can be the most stressful part of the shipping process. That’s why we offer our Estes Retail Guarantee (ERG)—a product that delivers exceptional peace of mind for our retail shippers by mitigating chargeback fees and other financial penalties.

When you purchase ERG, Estes will cover up to twice your freight charges, should our failure to meet a delivery appointment result in a chargeback fee or penalty by the retailer. And because we have a 99.4% success rate in meeting all Time Critical guarantees for MABD shipments to retail distribution centers, you can count on Estes to help you build positive retailer relationships and improve your vendor scorecards.

At Estes, we know that when MABD windows are hit, suppliers benefit by:

  • Winning future business opportunities with high-volume customers
  • Winning business from competitors
  • Improving their industry reputation
  • Incurring no financial penalties
  • Being in good standing with retailers

That’s why Estes’ best-in-class Time Critical Guaranteed delivery is the perfect solution for these MABD shipments—we guarantee all aspects of the shipment from on-time pickup, to damage-free delivery on the appointment date! And ERG takes that peace of mind a step further by providing you with the added assurance of an even stronger financial guarantee.

When you choose Estes, you’re choosing a preferred carrier for most major national retailers. With our 24/7/365 freight monitoring and customer support, we take the stress out of retail delivery.

To learn more about our ERG solution, contact us at or 1-800-645-3952.