Time Critical Guaranteed

Time Critical Guaranteed

When your customers want assurance that their freight shipments will arrive on time and as-promised, a guarantee can provide them the peace of mind they need.

At Estes, our Time Critical Guarantee is the best in the LTL industry, and includes more standard benefits than you’ll find with any other carrier:

  • Guaranteed on-time delivery
  • Guaranteed damage-free shipments
  • Guaranteed on-time appointments
  • Guaranteed on-time pickups
Exceptional Service. Round-The-Clock Support.

Estes offers some of the best Customer Care in the industry, with a dedicated team of Time Critical representatives available to help you 24 hours a day, 7 days a week, 365 days a year.

And we offer robust Guaranteed by 5:00p.m. coverage throughout the continental U.S. and Canada, with options for Guaranteed delivery by noon, and 10:00a.m. in many areas.

When you choose Estes, you’re choosing a provider that offers the flexibility and support you need to get your time-critical freight where it needs to go, when it needs to get there. 

New to Estes?

Contact us to request a rate quote, or to learn more about our Time Critical Guaranteed solutions.

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Customer Care

Dedicated representatives available to help you 24/7/365.


At Estes, we know there’s nothing more valuable to your customers than peace of mind. That’s why our Guarantee covers services and shipment types often excluded by other carriers’ guarantees, including:

Estes also offers Time/Date definite options, such as Must Arrive By, Multi-Day Delivery Window, No Sooner No Later, and On Time In Full. And we provide expedited shipping to just about anywhere on the globe, thanks to our extensive ground-and-air network.

To learn more about our Time Critical solutions, contact us at timecritical@estes-express.com or 1-800-645-3952.

When you need to make an urgent freight shipment, Estes has you covered. Backed by the power of our robust fleet
and vast terminal network, Estes offers the most Time Critical Guaranteed delivery options in the industry, including:

  • Guaranteed delivery by 5:00p.m. to virtually all our daily direct points within the continental U.S.
  • Guaranteed by 5:00p.m. coverage throughout Canada
  • Guaranteed delivery by noon and 10:00a.m. in many areas throughout the continental U.S. and Canada

To learn more about our coverage areas, contact our Time Critical team at timecritical@estes-express.com or

At Estes, we want to take the stress out of your shipping experience so you’re free to focus on what matters most.

That’s why we offer some of the best Customer Care in the industry, and Guaranteed benefits that are designed to
make it even easier to ship with us:

  • A dedicated Time Critical Guaranteed Customer Care Team to help you with your shipments
  • Round-the-clock customer support 24 hours a day, 7 days a week, 365 days a year
  • Enhanced freight monitoring and prioritized handling for additional peace of mind

And if you make frequent Guaranteed shipments, be sure to ask us how our free Time Critical Select Membership
can make shipping Guaranteed as easy as shipping standard LTL!

To learn more, contact our Time Critical Guaranteed team at timecritical@estes-express.com or 1-800-645-3952.