Time-Critical

Time-Critical

When it comes to providing Time Critical solutions, for on-time, as-promised delivery. We offer the flexibility to provide a custom solution to best meet your time-critical shipping needs. Any size, handling requirement, destination, delivery time or mode - Estes has you covered.

Contact the Time Critical Team

Email timecritical@estes-express.com or call 1-800-645-3952 to find out more about our guaranteed services.

Estes delivers one of the industry’s highest success rates for expedited shipping. We can handle any rush or urgent freight shipments, including those requiring special handling. And our extensive ground-and-air network provides fast transit on a global scale. Whatever the need, whatever the mode, you can rely on us to ship your freight on time and as promised.

Unlimited Expedited Shipping Options 

  • Air (same day, next flight out, charter, etc.)
  • Ground (hot shot, just in time, exclusive use)
  • In-transit upgrades for shipments that suddenly become more urgent
  • Special equipment

Expedited Service Features

  • 24/7/365 access to experienced, dedicated expedited shipping specialists
  • Worldwide access to flexible solutions including international freight forwarding

For Expedited Shipping, Contact the Time Critical Team

Email timecritical@estes-express.com or call 1-800-645-3952 to speak to an expert about your expedited shipping needs.

When your freight shipment is in a time crunch, a guarantee can provide peace of mind. Estes’ time-critical guaranteed services are among the industry’s best for reliable, as-promised shipping. Standard features include:

  • GUARANTEED appointments
  • GUARANTEED pickups
  • GUARANTEED on-time deliveries
  • GUARANTEED damage-free shipments
  • GUARANTEED invoice accuracy

When your freight must arrive on a specific day or hour, you can count on Estes to hit the mark – anywhere in the U.S. or Canada. With more than 30 guaranteed service options, we can tailor our shipping solutions to meet your every need. 

We know delivering freight within a specific time window can be imperative for your business – especially when some retailers impose significant fees and charge-backs for early or late shipments. At Estes, we understand that in some cases, delivering an hour late, or even ahead of schedule, can impact your bottom line.

When timing is critical, count on Estes’ time- and date-definite freight shipping solutions. We can guarantee to meet appointments, or deliver within windows of an hour, a day, or multiple days. What’s more, we can ship to virtually anywhere in the U.S. and Canada. Our options include:

  • MABD (Must Arrive By Date): Designed to meet retailer-driven delivery specifications, this option guarantees freight delivery within a specified window before the MABD.
  • MDDW (Multi-Day Delivery Window): This option guarantees delivery of a shipment within a specified number of days.
  • NSNL (No Sooner No Later): When freight shipments can’t arrive a day earlier or later than requested, this option guarantees to meet your target delivery date.
  • OTIF (On Time In Full): This option guarantees the right amount at the right time, providing the accuracy and efficiency retailers need to optimize delivery flow. 

NOTE: If used with our standard transit guaranteed service, we require adequate time for the shipment to move from the origin to destination based on our standard transit schedule. Be sure to choose an expedited solution if the shipment requires faster-than-standard transit. Also, NSNL shipments cannot be delivered on a standing appointment (such as at the retailer’s distribution center) unless it’s on the requested due date.

For time/date definite shipping, contact the Time Critical Team.

For questions or to set up a time/date definite shipment, email timecritical@estes-express.com, call the Time Critical team at 1-800-645-3952, or call your local terminal.

Volume or Truckload Time Critical

If your V/TL freight requires an extra level of attention, call our Time Critical team. We offer two V/TL service levels: 

Option

Description

Guaranteed Standard

The fastest non-customized option that delivers on the standard LTL transit day with a by-5 p.m. guarantee

Guaranteed Economy

Delivery on the day after the standard LTL transit day with a by-5 p.m. guarantee

For V/TL Guaranteed Shipping, Contact the Time Critical team.

Estes can guarantee a customized pickup date, arrival date, time, or time-range window. We can also accommodate special equipment needs including flatbed loads. Call us at 1-800-645-3952 or email timecritical@estes-express.com – and get your V/TL freight the attention it deserves.

If you often require expedited, guaranteed, or other time-critical freight shipping solutions, consider becoming a Select Member. Signup is free, and once you have a Select account, you won’t need to do paperwork or request a rate quote for each time-critical shipment.

For guaranteed delivery by 5 p.m. on the standard transit date, Select members can either place the time-critical sticker for the appropriate service on the BOL or write the full service-level name in the special instructions section of the BOL.

Select members only need to contact the Time Critical team for shipments with deliveries by 10 a.m. or noon, for shipments greater than 10,000 pounds or 12 linear feet, or for expedited service. We accept EDI 204 pickup requests for guaranteed shipments. Signed contracts are only required when shipment pricing falls outside of tariff pricing.

Become a Select Member

Email timecritical@estes-express.com or call 1-800-645-3952 and we’ll show you how becoming a Select member makes freight shipping easier. 

Identifying Time Critical Service Level on the BOL

The shipper must indicate the appropriate time-critical service on the Bill of Lading (BOL). We provide stickers to Select members to make this process easier. Not a Select member? Simply write or type the appropriate phrase on the BOL according to the chart:

Accessorial CodeServiceSelect Service StickerID on BOL (including driver's copy)
GMS1 Guaranteed by 5:00 p.m on standard transit day Gold Either affix the sticker or write or type "Guaranteed Standard"
GMS2 Guaranteed by 12:00 noon on the standard transit day Blue Either affix the sticker or write or type "Guaranteed Standard Service 12 p.m."
GMS3 Guaranteed by 10:00 a.m. on the standard transit day Red Either affix the sticker or write or type "Guaranteed Standard Service 10 a.m."
No accessorial code Customized timing/guaranteed including expedited and time/date definite, faster-than-standard transit Green Either affix the sticker or write or type "Guaranteed Expedited Service-Must deliver on by [date/time] Not before/Not after"
No accessorial code Customized date guaranteed including expedited and standard transit Green Either affix the sticker or write or type "Guaranteed Service-Must deliver on [date] Not before/Not after"
No accessorial code Customized multi-date window guarantee  Green Affix the sticker and write or type "Guaranteed Service-Must deliver between [date] and [date]"